Pro-Forma

1. Direct credit to our Pisces Enterprises bank account before goods will be despatched.
2. Credit card payment by means of either Bankcard, Mastercard or Visa.
3. If an arrangement is made with a representative of our company that a personal or business cheque may be accepted for payment of goods, then the goods will be despatched on clearance of the funds.

New Businesses

1. Trading terms for the first three to six months on a proforma basis (see above).
2. An account application may be requested after the probationary period.

Accounts

1. Applications for accounts will only be considered when lodged in writing on our Customer Details / Account Application Form, which is available on request. New accounts will not be opened until our office receives the completed form and has been processed.
2. Should an account be granted, the applicant will be informed in writing. All orders in the interim period will be supplied on a Pro-forma basis only.
3. ALL TERMS ARE STRICTLY NETT 7 DAYS FROM INVOICE DATE unless otherwise arranged.
4. The customer agrees to also pay the company the costs and expenses incurred in respect of any enforcement hereof or recovery of the monies owing by the customer to the company.
5. Discounts may not apply and supply of goods may be suspended if these terms are not adhered to.
6. The company will carry out regular reviews of credit terms and the customer will be advised accordingly in writing. THE COMPANY RESERVES THE RIGHT TO VARY ITS CREDIT TERMS FOR ANY CUSTOMER AT ITS DISCRETION.
7. On the 14th day of arrears, the account will be placed on hold until the outstanding monies are paid in full.

Dishonored Cheques

Orders And Deliveries

1. Orders can be faxed through at any time, phone orders can be placed from Monday 8am to Wednesday 5pm, except for the two-day service areas where orders must be received by 10am Tuesday.
2. Minimum order is $60.00.
3. All goods are despatched by approved couriers.
4. Freight, packaging, fuel & securities surcharges will be added to invoices where applicable.

Claims

1. All goods should be checked on arrival. Any discrepancies should be notified to us within 24 hours of receipt, otherwise claims may not be recongnised.
2. No claim will be investigated unless the claim is supported by the relevant invoice number.
3. No goods shall be accepted for return.
4. Damaged or unsatisfactory goods will be replaced with the original goods ordered or to the same value with another stock item.

Guarantee

Prices

1. All prices quoted are exclusive of the Goods & Services Tax. GST will be charged in accordance with the GST Legislation.
2. We offer you quality products at competitive prices, however we reserve the right to alter prices without notification.